Meet Sarah, an unsuspecting victim of a tech support scam who faced a nightmarish invasion of privacy. The scammers, having gained control of her computer, relentlessly harassed her. They watched her through the webcam, making hundreds of creepy calls per day, taunting her with details of her personal life, and even draining her savings.

Sarah’s Ordeal: Sarah recounts how the scammers, armed with access to her webcam and microphone, invaded her privacy. They not only observed her daily life but also called incessantly, providing explicit details about her attire and replaying private conversations. In a financial onslaught, they emptied her savings and attempted to extort more by charging gift cards to her credit cards and Amazon account.

1. Power Off and Disconnect: If you suspect a scam, turn off your computer immediately. Disconnect from the internet to sever the scammer’s access.
2. Contact ElitePC NJ: Time is of the essence. Reach out to ElitePC NJ, where our expert technicians specialize in removing unauthorized access and securing your system.
3. Password Change: Change all passwords, especially those linked to financial accounts. This is a crucial step to prevent unauthorized transactions.

1. Bank Accounts: Alert your bank about the potential threat. Monitor your transactions and report any suspicious activity.
2. Email Addresses: Change email passwords and enable two-factor authentication for an additional layer of security.
3. Online Security Check: Conduct a thorough security check of all your online accounts, including social media and cloud services.

1. Verify Contact Information: Always refer to the official website of a company for contact details. Avoid calling numbers provided in unsolicited emails, texts, or through online searches. Scammers often provide fake numbers to lure victims.
2. Beware of Fake Pop-Ups: If you encounter a pop-up claiming your computer is infected and urging you to call a supposed tech support number, don’t panic. Power off your computer, restart it, and the pop-up may disappear. If the issue persists, contact ElitePC for genuine support.
3. Impersonation Scams: Scammers frequently impersonate legitimate companies, offering fake refunds or tech support. Never trust unsolicited communications. If concerned about a charge, contact the company through its official website or customer service number.
4. Payment Methods Alert: Legitimate companies will never ask for payment via gift cards, bank transfers, Zelle, or cash. Be wary of any request for these unconventional payment methods. If in doubt, reach out to the company directly through trusted channels.

Remember, staying informed and cautious is your best defense against scams. If you ever encounter suspicious activity or need assistance, contact ElitePC NJ for reliable and secure support.